In this episode, John and Ray discuss over coming objections. The most common objections, the best rebuttals, and how you can go “off script” to confidently address customer concerns.
* Since Phenylketonuria comes up in today’s discussion, here is more info from MayoClinic.org:
“Federal regulations require that any beverage or food that contains aspartame bear this warning: “Phenylketonurics: Contains phenylalanine.” This warning helps people with PKU avoid products that are a source of phenylalanine.
If you don’t have PKU, you probably don’t need to worry about harmful health effects of phenylalanine — with certain important exceptions. Aspartame in large doses can cause a rapid increase in brain levels of phenylalanine. Because of this, use products with aspartame cautiously if you:
- Take certain medications, such as monoamine oxidase inhibitors, neuroleptics or medications that contain levodopa (Sinemet, Rytary, others)
- Have the muscle movement disorder tardive dyskinesia
- Have a sleep disorder, anxiety disorder or other mental health condition; phenylalanine may worsen feelings of anxiety and jitteriness
If you aren’t sure if phenylalanine or aspartame is a concern for you, talk to your doctor. A blood test to determine if you have PKU is available and is now routinely done as part of newborn screening.”